Alana on 3 Ladies on the Radio

Alana O. Ward By 3 Ladies on the Radio (WJZM) Your browser does not support the audio element.

Ward Named Business Woman of the Year

By Andy-Lee Fry The Leaf Chronicle, July 9, 2012 Alana Ward, owner and president of Clarksville’s Baggett Heating & Cooling, has been named’s Woman of the Year. “This is a lifetime goal for me,” Ward said. “The first time I saw the award I thought, I want to be that some day.” The honor…More

The Typical Home is Paying for Heat It Never Benefits From…

Air ducts: the keys to comfort and efficiency Air ducts are often discounted in their importance or ignored all together when contractors and consumers evaluate their HVAC systems. However, they are the key to producing the best performing system. Here are the three biggest problems with duct systems and how they affect you. Wrong size…More

Why We’re Worth It

Dang! Why is this so much more expensive than that other company?!?!?!?! If you priced a comfort system repair or replacement recently, you may have found pricing between companies to be all over the map. As much as I hate using the phrase, “You get what you pay for,” it really is the best way…More

Customer Says ‘Thank You’

Last week I received the following letter in the mail. Dear Alana, Just wanted to thank you for getting our heat pump going especially on New Year’s Eve.  I told Jason (our technician) to tell you we would stay with your company forever.  That was so nice of you to go for the part and…More

Never Stop Learning

Each year I attend Comfortech, a national convention of plumbing, heating and cooling contractors. With it being in Nashville this year, I was excited to attend so close to home, as well as having the opportunity to be a presenter with a colleague of mine, Jim Hinshaw (Sales Improvement Professionals, Inc. of Ft. Collins, CO)….More

The Introduction

Hello everyone, Alana here, ready to start this blog!  Since this is the first entry, I’d like explain why I am here and what I hope this blog accomplishes. As I meet people to discuss their home’s comfort and energy efficiency I find myself thinking, “Wouldn’t it be great if they knew__________”.   A home’s heating…More

Carbon Monoxide and What You NEED to Know About It

Carbon Monoxide (CO) is a colorless, odorless gas that can cause illness and even death. CO is a byproduct of burning fuel and that is what household heating systems do to keep us warm. Symptoms. – Headache, dizziness, weakness, nausea, vomiting, chest pain, and confusion. High levels of CO inhalation can cause loss of consciousness…More

Three Reasons a Bigger Air Conditioner Isn’t Better

Americans like bigger. Nothing makes us drool more than a bigger SUV, a bigger stadium or a bigger sandwich. Bigger mean status, bigger means more value, bigger is just better, right? Not in the air conditioning industry, it’s a big no, no and a common problem we see in the field. Here’s why: Bigger moisture…More

Get Paid to Save Money

If you’ve looking to save money on your energy bills and make your home more comfortable too, here are the places to start: Air sealing and attic insulation Updating your lighting Updating your heating and air conditioning equipment and ducts Updating your appliances Updating your windows and doors If you want to make your home…More