Our Staff

Alana O. Ward

President

  • Manual D® J® S® Certified
  • BPI (Building Performance Institute) Certified
  • Type I and II Environmental Protection Agency Certified for Refrigerant Handling
  • Editorial Advisory Board Member – Contracting Business.com magazine (2013)
  • Dave Ramsey’s Entreleadership Masters Series Graduate (2011)
  • Contracting Business HVAC Woman of the Year (2012)
  • Leadership Clarksville Graduate (2014)
  • Alpha Omicron Pi Alumni Advisory Council at Austin Peay (2015-present)

Nicole Darke

Operations Coordinator & Customer Service Representative

  • Associates Degree, Business Administration
  • Cardiopulmonary Resuscitation Certified
  • Certified Medicare/Medicaid Biller
  • Signature Healthcare Business Office Manager of the Year (2009, 2010, 2012, 2013)

Kirt Neal

Replacement Sales/Senior Technician

  • NATE Certified
    • Air Conditioning Installation & Service
    • Heat Pump Installation & Service
  • Universal Environmental Protection Agency Certified for refrigerant handling
  • OSHA Safety Certification
  • HVAC/R Certification, Career Training Institute, Huntsville, AL
  • Refrigeration Service Engineers Society (RSES) Member

Jesse Waldrop

Senior Technician

  • NATE Certified Technician
    • Air Conditioning Installation & Service
    • Heat Pump Installation & Service
    • Gas Heating Installation & Service
  • Carbon Monoxide & Combustion Analysis Certified
  • Certified Air Duct Cleaning Specialist
  • Universal EPA Certification for Refrigerant Handling

Jessica Brown

Customer Service Representative

Jeremy Muir

HVAC Technician

  • NATE Certified Technician
    • Gas Heating Service
  • Universal EPA Certification for Refrigerant Handling

Ed Campbell

HVAC Technician

  • NATE Certified Technician
    • Gas Heating Service
    • Heat Pump Service
  • Universal EPA Certification for Refrigerant Handling

Ryan Waters

HVAC Technician

  • Universal EPA Certification for Refrigerant Handling

Cole Smiley

HVAC Technician

  • Universal EPA Certification for Refrigerant Handling