Shelly A. (Sept 2023)

I am new to Clarksville, TN. When my blower stopped working, I contacted Baggett for assistance. Tonya, who answered the phone, was extremely courteous and accommodating. She managed to fit me in for a service call. Although I did not catch the name of the technician who came to my home, he was very polite and provided me with a detailed explanation of the repair process. They needed to order apart from the warehouse, and Tonya kept me updated on the status of the order, ensuring that I was scheduled for service as soon as the part arrived. The technician who came, Jess, was fantastic. He was down-to-earth and made the process simple and stress-free.