Alana on 3 Ladies on the Radio
Alana O. Ward By 3 Ladies on the Radio (WJZM) Your browser does not support the audio element.
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Ward Named Business Woman of the Year
By Andy-Lee Fry The Leaf Chronicle, July 9, 2012 Alana Ward, owner and president of Clarksville’s Baggett Heating & Cooling, has been named ContractingBusiness.com’s Woman of the Year. “This is a lifetime goal for me,” Ward said. “The first time I saw the award I thought, I want to be…
Read More »The Typical Home is Paying for Heat It Never Benefits From…
Air ducts: the keys to comfort and efficiency Air ducts are often discounted in their importance or ignored all together when contractors and consumers evaluate their HVAC systems. However, they are the key to producing the best performing system. Here are the three biggest problems with duct systems and how…
Read More »Why We’re Worth It
Dang! Why is this so much more expensive than that other company?!?!?!?! If you priced a comfort system repair or replacement recently, you may have found pricing between companies to be all over the map. As much as I hate using the phrase, “You get what you pay for,” it…
Read More »Customer Says ‘Thank You’
Last week I received the following letter in the mail. Dear Alana, Just wanted to thank you for getting our heat pump going especially on New Year’s Eve. I told Jason (our technician) to tell you we would stay with your company forever. That was so nice of you to…
Read More »Never Stop Learning
Each year I attend Comfortech, a national convention of plumbing, heating and cooling contractors. With it being in Nashville this year, I was excited to attend so close to home, as well as having the opportunity to be a presenter with a colleague of mine, Jim Hinshaw (Sales Improvement Professionals,…
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